Frequently Asked Questions (FAQs)


Question: I purchased my practice exams and I was not re-directed after payment from PayPal. Where can I access my exams?

Answer: Click the “My Account” link in the headings. This page will show you all the exams you have access to under “Quizzes to complete”.


Question: Am I allowed multiple attempts for my exams?

Answer: Yes. You have unlimited exam attempts. Each exam questions and answers will be randomized with each attempt.


Question: Can I save my practice exam and return to the exam at a later date?

Answer: Yes. During the practice exam, scroll down to the bottom and select save. Once logged back in at a later time or day, you can return to that specific exam to complete.


Question: I noticed an answer to one of the questions is incorrect, what should I do?

Answer: If you find an answer to a question in one of the practice exams is incorrect, please email us at support@examprephero.com.  Provide us the exam number, exam question and the correct answer.  We will review it and provide an update within 24hrs.


Question: I completed an exam and I would like to redo the same exam. Where do I go?

Answer: Go to “My Account” page, in the “Completed quizzes” section, click the exam you would like to redo.  See below