Frequently Asked Questions (FAQs)


Question: Am I allowed multiple attempts for each practice exam?

Answer: Yes. You have unlimited exam attempts. Each exam questions and answers will be randomized with each attempt.


Question: Can I save my practice exam and return to the exam at a later date?

Answer: Yes. During the practice exam, scroll down to the bottom and select save. Once logged back in at a later time or day, you can return to that specific exam to complete.


Question: I noticed an answer to one of the questions is incorrect, what should I do?

Answer: If you find an answer to a question in one of the practice exams is incorrect, please email us at support@examprephero.com.  Provide us the exam number, exam question and the correct answer.  We will review it and provide an update within 24hrs.


Question: I completed an exam and I would like to redo the same exam. Where do I go?

Answer: Go to “My Account” page, in the “Completed quizzes” section, click the exam you would like to redo.  See below


Question: I completed one of the practice exams and I would like to redo it.  Will the questions and answers be in the same order as previous?

Answer: No.  Each time you start a new or previous attempted practice exam, the questions and answers order will be randomized for each attempt.


Question: How recent are these practice exam questions?

Answer: Practice exam questions are updated each year by several prominent Health Care Academics.


Question: I still see the exam schedule from the previous year.  When will the new exam dates be available?

Answer: Exam dates for the current year are made available as early as January and as late as March.  It depends on when the institutions release the schedule to the general public.


Question: How long will my previous practice exam results be available in my dashboard?

Answer: Your previous practice exam attempts will appear in your dashboard for up to 3 months from the time of completion.  Main reason for exam maintenance is to keep the performance of the site as optimal as a possible for you.


Question: Are the practice exams online or are they mailed/emailed to me?

Answer: The practice exams are online.  They will be available to access immediately after purchase.


Question: Does ExamPrepHero provide one-on-one coaching for the official exams?

Answer: Unfortunately we do not.  We only provide practice exam bundles.